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At BangkokGemMart.com our customers always come first; we welcome and value your questions and feedback. Please visit our FAQ- we may have answered your question already or feel free to contact us using any of the following methods.

Send us an Email:

We appreciate hearing from you. We will respond to all your questions and inquiries within 24-48 hours of receiving your e-mail Guaranteed. Please give us as much detail as you can so that your email will be directed to the right department.

Email Customer Support: support@bangkokgemmart.com.

Note to AOL, Yahoo and Hotmail users: Please make sure that your mail filters are off or set to accept emails from bangkokgemmart.com.

Call Us:

Call & speak to one of our efficient & friendly customer service representatives. Our service representatives will be available to assist you between the hours of (21:00 – 06:00 EST), 09:00 – 18:00 Thai business time. Please have your customer reference number available if you are calling in relation to a recent purchase in order for us to assist you in a suitable time frame.

Tel: (66) 2234-0870
Fax: (66) 2635-8378

Write to Us:
If you prefer to write, please send us your letter to : Bangkok Gem Mart Co., Ltd. 314-314-1/4, Biya & Sons Building, Ground Floor, Silom Road, Bangrak, Bangkok, 10500 Thailand.




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