We accept Payment only through Paypal. Paypal is a trusted leader in global online payment system and it is free, secure and easy to pay. You can pay either through the funds available at your paypal account or send payment through your credit card (VISA, MASTERCARD, DISCOVER), debit card, e-Check or bank transfer.

    PayPal helps protect your credit information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant (us). Once you successfully process the payment Paypal will send us the confirmation. As soon as we receive the confirmation we'll start processing your order.

     We offer 7 days of combining period and within this period you can combine as many items as you want into the same order. The combining period commences immediately after the first item is purchased and ends once you check-out to make payment. Unfortunately we are not able to combine any more items into paid orders. So please make sure that the combining process is completed before you make payment.

    Once your order is processed we'll ship your order according to your preferred shipping method (FedEx & Registered Mail). Please visit the link to view Our Shipping Rate www.bangkokgemmart.com/fedex.html. All order over US $100 will be shipped via FedEx/EMS only. We offer Free FedEx Shipping on every order over US $600.

    All items are carefully inspected prior to shipment and well-packaged to withstand damage during shipping . In the unlikely event an item is received damaged or if there is an error, you must report it to us within 24 hours of delivery. You must save all packing materials for an inspection by the shipping company.

    Merchandise may be returned within 15 days of receipt for a refund. If you'd like to apply your return credit to a new order, we'd be happy to do that. Please note, we have a 15% restocking policy and all shipping and insurance fees are non-refundable.