BangkokGemMart.com
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  BangkokGemMart ShowRoom @ Bangkok  
Showroom
  BangkokGemMart Co., Ltd Showroom: 314-314/1-4 Biya & Sons Building Ground Floor Opposite Holiday Inn Silom Road Bangrak Bangkok 10500 Thailand.  
 
 
Our Policies
Return Policy  
    At BangkokGemMart.com we have established a hassle free, no question asked 7 days return policy. If for any reason you are not 100% fully satisfied with your purchase, you may return your item within 7 days after you have received it and we'll be happy to refund the money or keep it as a credit which can be applied on next order. Please note, all returned items on orders will be assessed an industry standard 15% restocking fee for returned purchases. Shipping and insurance fees are non-refundable. We do not except returned items if we have not been notified prior and returned items must be received to BangkokGemMart.com in the condition of original shipment.
Return Procedures :
     Please remember that you can return a product for any reason. We value every comment or suggestion regarding our products and services from our customers. Being honest about the reason will just help us process your replacement, or refund more quickly and it'll also help us improve our service. We encourage our customers to contact our customer support prior to return any item so then we can pin point the problem and exert our best effort to resolve the matter amicably.
Return For Refund/Replacment :
     You can return a product for a refund or replacment. Once we receive the returned item our stock department wi'll check the product for any kind of alteration made by the third party. As soon as item is approved from the stock department your refund will be processed.
     Please note that we can only process the replacement if and only if a similar item is available in our stock.
Where to Send Your Return :
     Be sure to pack your items carefully for shipment so they will not be damaged in transit. We recommend returning your items to our U.S Return center via USPS or insured mail. Make sure that you keep a copy of the tracking number for your records. We are not responsible for any items lost or damaged en route to our Return Center.
     Once your items are carefully packaged, ship your return to the address listed below:

     Anny A
     12307 Johns Stake Court
     Cypress, TX 77433

     For Non-US Customers, please contact our Customer Support Team for return shipping address. To contact our customer support please visit at Cutomer Service.
How long does it take to receive a refund ?
     Once we receive the returned merchandise, a refund is typically processed within 2-3 business days (Monday through Friday). Processing time may vary depending on daily return volume. When your return has been processed, we will send a confirmation to the email address on file with your original order.
Why BangkokGemMart ?
 
Gurantee Low Prices
Approval Rating Over 99%
Over 10 years Experience
American\Thai Owned
Secure Payment System
Delivery Within 24-72 Hours
Direct From Source
No Middlemen
100% Satisfaction Guarantee
7-Day Inspection Period
No Risk Return Policy
24 hours Email Response
Fluent English Support
 
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